7. At Our Office
We accept payments by card, cash or cheque please call in and see us at 348/350 Lytham Road.
Our office opening hours are:
- Monday 9am—5pm
- Tuesday 9am—5pm
- Wednesday 9am—5pm
- Thursday 9am—5pm
- Friday 9am—5pm
- Saturday Closed
- Sunday Closed
Payment by cheque should be sent to My Blackpool Home, 348-350 Lytham Road, Blackpool FY4 1DW. Please make your cheque payable to Lumen Housing Ltd and write your name and address on the back. Post-dated cheques are not accepted. If you require a receipt you must request one with the payment.
9. Help with Universal Credit
Blackpool and the Fylde are now operating as a Universal Credit full service area.
Universal Credit (UC) is for people on a low to moderate income, whether in work (regardless of how many hours), or out of work because they are seeking work, caring, or too ill to work.
It is a means-tested benefit – so entitlement depends on income, savings and personal circumstances.
It is being introduced gradually as part of the government’s welfare reform and will replace six ‘means tested’ benefits (legacy benefits):
- Child Tax Credit
- Housing Benefit
- Income Support
- Income-based Job Seekers
- Income-based Employment Support Allowances
- Working Tax Credit
It is paid monthly in arrears and is paid into your bank account.
If you currently receive any of these benefits, you can’t claim Universal Credit at the same time. It’s being introduced in stages and the Department for Work and Pensions will let you know when you’ll be moving to Universal Credit.
Money Manager – help for people accessing Universal Credit.
Money Manager is designed by the Money Advice Service just for people on Universal Credit. You can use it whether you’re making a new claim or moving to Universal Credit from existing benefits. It will help you make the most of your money.
Contact the Money Advice Service here.
10. Help with Housing Benefit
If you require help with a Housing Benefit query please phone Blackpool Council on 01252 477222 or contact them by email: firstname.lastname@example.org.