Our Commitment to Transparency
At Lumen Housing, we believe in keeping our tenants informed. That’s why we share our performance updates every quarter – in a format that’s easy to read and understand.
These updates show how we’re doing in key areas like:
- Repairs and maintenance
- Customer service
- Safety and compliance
- Rent Recovery
- Complaints
- Anti-social behaviour
Our goal is to be open and accountable, so you always know how we’re performing and where we’re working to improve.
Check back every three months for the latest updates.
